COVID-19 STATEMENT

The COVID-19 is having a significant impact and is being felt all over the world. We want to share with you what our team members at JENNEN shoes are doing so we can continue delivering your order, whilst protecting the health and safety of our staff and customers in relation to the spread of COVID-19.

We’re enforcing our dispatch team to maintain high standards of hygiene and cleanliness.

Our partner courier, Australia Post has advised that they will no longer require a signature for delivery or collection to minimise the risk to everyone.

There may be a slight delay with the standard delivery while international deliveries may be highly impacted due to flight disruptions and cancellations. Rest assure that Australia Post is working closely with partner airlines and postal operators to move items as quickly possible.

Please check the Australia Post website for more information regarding international delivery delays and flight disruptions.

To track the shipping of your order, please visit the Australia Post website.

If you have any questions, please feel free to​ reach out to our Customer Care Team.

​Please stay safe!​

Men's Shoe Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (254mm) and left foot (257mm), then we recommend size 42.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Women's Shoe Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (229mm) and left foot (231mm), then we recommend size 38.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Size Guide

MEN'S SHOE SIZE GUIDE 
FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12
WOMEN'S SHOE SIZE GUIDE 
FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall.

For increased accuracy, ask for assistance when measuring.

If you have broad feet, we recommend selecting one euro size larger than your measurement.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.

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