Shoe Horn

FREE DELIVERY & RETURNS OVER $150 IN AUSTRALIA

CALCULATE DELIVERY FEES

To calculate delivery fees, please add your products to cart and enter your address in checkout. 

AUSTRALIAN ORDERS ABOVE $150 INCLUDE: 

• Free delivery
  
• Free redelivery for one exchange for products over $150
• For returns within Australia, we can email a postage label for a flat
  fee of $15, which can be scanned at Australia Post to return up to 3
  pairs of shoes in one parcel. Please contact our care team if you'd
  like one.

To request a return, please use our online return portal.

We'll email you a postage label to print and take to your local post office.

Shoes must be returned in brand new condition and within 30 days of receiving your order.

Please protect the shoebox using a bubble wrap and/or a postage satchel. 

We can email a return label for a flat fee of $15. If you'd like one, please contact our care team.

NEW ZEALAND ORDERS ABOVE $150 INCLUDE:

• Free delivery
• Free redelivery for one exchange

NEXT DAY DISPATCH

All orders are dispatched from our Melbourne warehouse within one business day, provided your order is placed before 10pm AEST the previous night.

DELIVERY SPEEDS IN AUSTRALIA

INTERNATIONAL ORDERS

International orders may be subject to custom duties and delays depending on your country's regulations.

DISCREET PACKAGING 

Parcels are packaged discreetly with no indication of the contents.

NEED AN EXCHANGE OR REFUND?

Please use our online return portal.

Men's Shoe Size Guide

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (254mm) and left foot (257mm), then we recommend size 42.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Women's Shoe Size Guide

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (229mm) and left foot (231mm), then we recommend size 38.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Size Guide

Measure the length of your feet in mm, with your heels against a wall.

For increased accuracy, ask for assistance when measuring.

If you have broad feet, we recommend selecting one euro size larger than your measurement.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.