AU & NZ Orders $150+
• Free delivery and one free exchange redelivery on orders over $150.
• For Australian returns, we can email you a prepaid postage label for just $15. It covers up to 3 pairs in one parcel—just scan it at Australia Post. Contact our care team to request one.
Worldwide Orders $250+
• Free shipping included.
• Customs duties, return shipping, and exchange redelivery costs are the customer’s responsibility.
Next Day Dispatch
• All orders are dispatched from our Melbourne warehouse within one business day, provided your order is placed before 10pm AEST the previous night.
Returns & Exchanges
• To request a return, please use our online return portal.
• Shoes must be returned in brand new condition and within 30 days of receiving your order.
• Please protect the shoebox using a bubble wrap and/or a postage satchel.
Discreet Packaging
• Parcels are packaged discreetly with no indication of the contents.
Shipping fees for orders under the free shipping threshold
• Add your items to the cart and enter your address at the checkout to view shipping rates.
| FOOT LENGTH (MM) | EURO SIZE | AUS / UK SIZE | US SIZE |
| 235 | 37 | 4 | 6.5 |
| 240 | 38 | 4.5 | 7 |
| 245 | 39 | 5.5 | 7.5 |
| 250 | 40 | 6 | 8 |
| 255 | 41 | 7 | 8.5 |
| 260 | 42 | 8 | 9 |
| 265 | 43 | 9 | 10 |
| 272 | 44 | 9.5 | 10.5 |
| 280 | 45 | 10 | 11 |
| 288 | 46 | 11 | 12 |
Measure the length of your feet in mm, with your heels against a wall.
For increased accuracy, ask for assistance when measuring.
If you have broad feet, we recommend selecting one euro size larger than your measurement.
It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (254mm) and left foot (257mm), then we recommend size 42.
If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.
| FOOT LENGTH (MM) | EURO SIZE | AUS / US SIZE | UK SIZE |
| 212 | 35 | 4 | 2 |
| 220 | 36 | 5 | 3 |
| 229 | 37 | 6 | 4 |
| 237 | 38 | 7 | 5 |
| 246 | 39 | 8 | 6 |
| 254 | 40 | 9 | 7 |
Measure the length of your feet in mm, with your heels against a wall.
For increased accuracy, ask for assistance when measuring.
If you have broad feet, we recommend selecting one euro size larger than your measurement.
It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (229mm) and left foot (231mm), then we recommend size 38.
If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.
| FOOT LENGTH (MM) | EURO SIZE | AUS / UK SIZE | US SIZE |
|---|---|---|---|
| 235 | 37 | 4 | 6.5 |
| 240 | 38 | 4.5 | 7 |
| 245 | 39 | 5.5 | 7.5 |
| 250 | 40 | 6 | 8 |
| 255 | 41 | 7 | 8.5 |
| 260 | 42 | 8 | 9 |
| 265 | 43 | 9 | 10 |
| 272 | 44 | 9.5 | 10.5 |
| 280 | 45 | 10 | 11 |
| 288 | 46 | 11 | 12 |
| FOOT LENGTH (MM) | EURO SIZE | AUS / US SIZE | UK SIZE |
|---|---|---|---|
| 212 | 35 | 4 | 2 |
| 220 | 36 | 5 | 3 |
| 229 | 37 | 6 | 4 |
| 237 | 38 | 7 | 5 |
| 246 | 39 | 8 | 6 |
| 254 | 40 | 9 | 7 |
Measure the length of your feet in mm, with your heels against a wall.
For increased accuracy, ask for assistance when measuring.
If you have broad feet, we recommend selecting one euro size larger than your measurement.
If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.
